Experience

6 roles · 0 current

Engineering & Studio

Product Engineer (Consultant)

@ T Creative Studio

Jul 1, 2025 — Jan 1, 20266 mosSan Jose, CA

T Creative Studio LLC (San Jose, CA) is a multi-vertical creative business spanning lash extensions and skin treatments, permanent jewelry welding, handmade crochet goods, and HR/business consulting. The owner was running operations across a fragmented stack — Instagram DMs, Excel spreadsheets, Zoho CRM, Square POS, and three booking marketplace apps (GlossGenius, Vagaro, Booksy). I designed and built a production SaaS platform from scratch to consolidate the entire digital operation into a single system.

Replaced five fragmented tools (Square POS, Zoho CRM, Google Sheets, Instagram DMs) with a single platform for a multi-vertical creative business after evaluating GlossGenius, Vagaro, and Acuity — none supported all service lines without platform fees or data lock-in.
Eliminated double-bookings with PostgreSQL advisory locks per staff member and prevented gift-card double-spend with row-level locking and CHECK constraints; isolated client data through row-level security policies across all tables.
TypeScriptNext.jsReactPostgreSQLDrizzle+10

Client Work

T Creative StudioClient

Replaced five fragmented tools (Square POS, Zoho CRM, Google Sheets, Instagram DMs) with a single platform for a multi-vertical creative business after evaluating GlossGenius, Vagaro, and Acuity.

Hoparc Physical TherapyClient

Largest Contentful Paint improved from 6.2s to 1.8s (71% improvement)

Kevin Lam PortfolioClient

8 live case studies documenting $12.3M+ in deal value, filterable by role (AE/AM/CSM), deal size, and industry

Front End Developer

@ Bring the Shreds

Aug 1, 2022 — Jan 1, 20252 yrs 5 mosHayward, CA

A fitness coach running an online coaching business was stuck on WordPress — slow load times, poor SEO, and a clunky content management experience. The site needed to showcase meal plans with complex dietary preferences (Keto, Vegetarian, Vegan, Gluten-Free), blog content, testimonials, and merchandise. The client needed to manage all content independently without developer dependencies.

Led migration from WordPress to a headless Next.js and Sanity architecture; redesigned the content model and ISR/SSR strategy, reducing Largest Contentful Paint by 30% and increasing organic search traffic by 25%.
Developed a high-fidelity nutritional onboarding engine using React Hook Form and Zod validation; increased onboarding completion by 20% through real-time validation, structured error handling, and funnel analytics.
TypeScriptNext.jsReactGraphQLStripe+2

Advocacy & Community

Community Manager

@ Tintri

Apr 1, 2016 — Dec 1, 20171 yr 8 mosMountain View, CA

Tintri was an enterprise storage company (acquired by DDN in 2018). The role focused on building customer advocacy programs using the Influitive advocate marketing platform—driving 170+ verified reviews, testimonials, case studies, and referrals to support sales and marketing efforts. Program results included securing the #1 spot on Gartner Peer Insights, IT Central Station, and VMware's Solution Exchange.

50% year-over-year increase in user engagement
#1 spot secured across Gartner Peer Insights, IT Central Station, and VMware's Solution Exchange

Community Manager

@ Ellie Mae

Feb 1, 2018 — Aug 1, 20186 mosPleasanton, CA

Ellie Mae (now ICE Mortgage Technology) provides cloud-based mortgage origination software. Managed the advocacy community through the Influitive advocate marketing platform, using gamification mechanics—challenges, points, and rewards—to drive community growth and engagement. Streamlined Regional User Group operations with standardized templates and processes.

33% community growth (3,000 to 4,000 members)
Significantly increased user engagement through gamification

Manufacturing & Ops

Program Management Coordinator

@ Spartronics

Feb 1, 2020 — Sep 1, 20211 yr 7 mosMilpitas, CA

Spartronics is an electronics manufacturing services (EMS) company serving aerospace, defense, and industrial markets. The role required coordinating between customer demand, production schedules, and shipment priorities to maintain on-time delivery performance while managing financial and commercial program activities.

Maintained 95%+ on-time delivery performance
Reduced launch disruptions through coordinated NPI execution

Promotional Pricing Specialist

@ Safeway

Feb 1, 2015 — May 31, 20153 mosPleasanton, CA

Safeway needed accurate promotional pricing implementation across retail locations to ensure compliance with advertised deals and maintain customer trust during sales events.

Maintained 100% pricing accuracy during promotional periods
Reduced customer pricing complaints through proactive verification

Interested in working together?

I'm always open to discussing new opportunities and interesting projects.

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